Since 2000, Monica Quen had but one goal in mind – to bring the charm and elegance of oriental fashion into the modern world. Apart from our exquisite embroidery and hand-crafted garments, we are also known for bringing something unique and different to the table. We strive to continue innovating for years to come whilst enjoying a cup of fragrant tea with friends.
G-16A, Ground Floor - West Walk
10:00 am - 10:00 pm
TERMS AND CONDITIONS
This website is wholly owned and operated by Tropicana Gardens Mall and its group of companies. All content included in the website such as text, graphics, logo icon, trademarks and images is the owner of Tropicana Gardens Mall.
By accessing and using the website, you agree to comply, accept and be bound by without limitation or qualifications, all of these terms which will take effect on the day you firstly use or visit this website. If you disagree with terms and conditions, you should discontinue the access to this website immediately.
You are not authorised to copy, reproduce, republish, modify, rent, sell, distribute or any other purposes. This website may only be used for lawful purposes, and in a manner that does not violate the rights of, or inhibit or restrict the use of this website by any party. Such restriction or inhibition includes, without limitation, conduct which is unlawful, or which may cause distress and harass or inconvenience to any person, the spread of obscene or offensive content or of defamatory, racially or ethnically objectionable material of any kind or disruption of normal flow of dialogue within this website
Tropicana Gardens Mall does not provide any guarantee or warranty as to the accuracy, adequacy, completeness, performance, completeness, or timeliness of the information and materials found and displayed on this website. You acknowledge that such advice, information and materials may contain inaccuracies and errors and Tropicana Gardens Mall expressly excludes all the liability for any such inaccuracies or errors to the fullest extent permitted by law.
Any use of the information and materials on this website is solely by your own risk, for which Tropicana Gardens Mall shall not be liable. It should be your own responsibility in managing and accessing any materials or information available through this website.
Neither Tropicana Gardens Mall nor any other party involved in creating, delivering and producing this website is liable for any consequential, direct, incidental, indirect or punitive damages arising out of your access to, or use of, this website. Without limiting the foregoing, everything in this website, is provided to you “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED. TROPICANA GARDENS MALL SHALL NOT BE LIABLE FOR ANY DAMAGES, LOSS OF PROFITS, INJURIES, SAVINGS OR GOODWILL RESULTING FROM YOUR USE OR INABILITY TO USE INFORMATION PROVIDED FROM THIS WEBSITE.
We may provide links to other websites or third party that purposely for your own convenience and do not indicate, expressly or implied any endorsement, authorisation or sponsorship by Tropicana Gardens Mall. The use of third party link is solely by own risk. It is your responsibility to take all the protective measure to guard against any destructive elements that affect your user experience.
Tropicana Gardens Mall reserves the right to modify, alter, delete or any other methods of modification, at any time without prior notice to you, to change the format and content of the website anytime. By using this website, you agree in advance to accept any such changes.
Tropicana Gardens Mall may utilise external social media platforms as linked and indicated in this website. Each social media platforms such as Facebook/Whatsapp/Twitter have their own privacy policies and rules which are not govern by Tropicana Gardens Mall Personal Data Protection Policy provided in this website. You are advised to use such social media platforms by own risk and discretion and to review from time to time the applicable privacy policies.
The service of social media is made available on goodwill and complimentary basis part of the Tropicana Gardens Mall and the related entities and their respective management. Inquiries coming from visitors of Tropicana Gardens Mall will be responded within operation hours of Tropicana Gardens Mall. Any query received after operation hours will be responded on the next business day of Tropicana Gardens Mall.
The order and priority of reply to queries, and the manner and the extent for a reply, as well as time taken for a reply and the decision of whether or not to reply, shall be determined solely by the Management. Any reply may also varied by the Management from time to time without prior notice and without any reason or liability howsoever rising. The person, who accesses or uses the service, as well as the person whose name/particulars or whose device/telecommunication number was used to access or use any part of the social media platform, agreed to receive the reply and other matters or materials that may communicated via the service from time to time.
To facilitate a reply to a query, the query shall only be writing (type-written in legible font) in Bahasa Malaysia or English language, as far as it is possible, kept short yet grammatically correct, clear, accurate, complete and not misleading or capable or being misunderstood. Where a reply is or appears to be incomplete, garbled, unclear or does not answer the intended query, the person who accesses or uses the Service shall seek clarification by issuing follow-up query(ies). The service does not support any query or reply via Voice or Video Call or recording or any other modes of communication.
The reply to a query is intended only for a person that issued the query and may not be transmitted, broadcasted, transferred, shared or otherwise disclose to any other person, directly or indirectly, for any reason, or purpose whatsoever.
The Service may be or become unavailable, suspended or terminated either to one or all persons who may access or use the Service, at any time and from time to time without any prior notice.
Although Tropicana Gardens Mall and the related entities do not impose charges on the person who accesses or use the service, the access or use of the Service could attract charges and other sums that may be payable to and collected solely by third parties. Example is Telecommunication or network service or infrastructure provider, a provider of utilities or other facilities. All such charges and other sums shall be bared in full by the person who accesses or uses the Service.
The terms and conditions herein shall be governed by and accordance with the laws of Malaysia and you shall submit to the exclusive jurisdictions of courts of Malaysia.
It is our policy to respect and protect the privacy of the users. You may check our Privacy Policy in our website.
PERSONAL DATA PROTECTION ACT
Tropicana Gardens Mall is managed by Tropicana Indah Sdn Bhd is committed to treat and protecting your personal data and privacy provided by you to Tropicana Gardens Mall with respect and integrity. Tropicana Gardens Mall will ensure compliance with the legal and regulatory requirements in accordance with the Personal Data Protection Act 2010.
Tropicana Gardens Mall collects personal information such as name, age, date of birth, home address, work address, identity card number, marital status, telephone contact number or occupation directly from you or through electronic materials or social media platforms. Other information that we collect may include such as IP address, browser type, domain names that related to the website addresses.
This information is used by Tropicana Gardens Mall for the operation of service, to maintain the quality of the service and to provide general statistics regarding use of Tropicana Gardens Mall website.
Tropicana Gardens Mall may collect, retain, use your data and information for following purposes:
Tropicana Gardens Mall secures your personal information and data from unauthorised access, disclosure and use. We have put in place suitable physical, electronic and managerial procedures to safeguard and secure information that we collect online.
Tropicana Gardens Mall use cookies in every time of you access to our website. Cookies are small file that stored in your computer hard drives and the function is analyse the web traffic and lets you know when your visit particular website. Tropicana Gardens Mall uses cookies to help us identify and track visitors, their usage of our website and their website access preferences.
Our internet users who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Tropicana Gardens Mall website, with the drawback that certain features of Tropicana Gardens Mall websites may not function properly without the aid of cookies.
Personal data provided by us will generally be kept confidential but you hereby consent to us disclosing your personal data to other companies, service providers, or individuals to perform functions on our behalf, and consequently may provide access or disclose your personal data to the third parties:
Personal data provided by you to Tropicana Gardens Mall must be accurate and complete. If you do not complete the required field or provide the information requested for, company will not able to offer you relevant services and fulfil request or respond to your inquiries.
If you have any inquiry and concerns regarding in respect of Tropicana Gardens Mall handling of your Personal Data, you can contact us at +6012–715 8988 (Whatsapp only) or email to us at [email protected] for further assistance.